Shipping policy

Shipping Policy

Thank you for shopping with Cielo!

Processing Time Orders are processed within [1-3] business days. Orders are not processed on weekends or holidays.

Shipping Rates & Delivery We offer the following shipping options:

• Standard Shipping: [5-10] business days
• Expedited Shipping: [2-5] business days

Where We Ship We currently ship within the United States. International shipping may be available — contact us at cieloshopus@gmail.com for inquiries.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at cieloshopus@gmail.com within [7] days of the expected delivery date and we'll make it right.